Frequently Asked Questions

1. Why did I receive a notice from P&G about changes to its Privacy Statement?
You registered to participate in one or more of our online programs, for brands like Pampers, Tide, Prilosec OTC, P&G Everyday Solutions, etc. As a member, we wanted to let you know about the changes to our Privacy Statement and let you determine if you want to continue to participate in these programs(s).

2. What are the major changes to the Privacy Statement?
  • With respect to personal information shared within P&G, the policy now states that the information may be used by our brands to (1) better tailor our advertising and offers to you and (2) tell you about all the products and services offered by P&G.
  • The updated privacy statement also notes that P&G brands may rely on a service provider to send you communications that jointly promote a product or service with one of our business partners.

3. What personal information does P&G have about me?
Examples of the types of personal information P&G may have about you include your name, address, email address, phone number, age, or demographic information.

4. How do you collect personal information about me?
We collect personal information about you in a variety of ways. For example, you may have provided personal information to us when registering on one of our websites to receive a newsletter, filling in a request for a coupon or sample, or calling a P&G product line. We also obtain personal information from other sources, such as commercially available sources, in the hope of reaching consumers who might be interested in our products.

5. How can I update the contact information I provided P&G online?
Some P&G websites provide access to view or update contact information online. Check the website where you registered to learn if you can view or update your information there.

If the website doesn’t have this feature click here , select your country and learn how to access or update the contact information you provided. P&G does not charge for this service and responds to reasonable requests in an appropriate timeframe.

6. How can I stop receiving email messages from a particular P&G online program?
The easiest way to unsubscribe from an email program is to click on the unsubscribe link provided in the email message. If you no longer have the email message, you can easily opt out any time by clicking here.

7. How do you use my personal information?
We use your personal information as described in our Privacy Statement, which is located at
www.pg.com/privacy/english/privacy_statement.shtml.

8. Does P&G share my personal information with marketers outside of P&G?
We do not sell or share your personal information with marketers outside of P&G without your explicit consent.

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Special Cases:

1. I am a dentist and received a notice about the changes to P&G’s Privacy Statement. Why?
You are enrolled in a program for Oral Care Professionals that is run by P&G. P&G has one Privacy Statement to insure that your privacy is handled consistently across all our brands and services.

2. I am a veterinarian / breeder and received a notice about the changes to P&G’s Privacy Statement. Why?
You are enrolled in a program for Pet Care Professionals or Breeders that is run by P&G. P&G has one Privacy Statement to insure that your privacy is handled consistently across all our brands and services.

3. I am a member of Capessa, Tremor, or Vocalpoint. Why did I get a notice about the changes to P&G’s Privacy Statement?
Capessa, Tremor and Vocalpoint are all programs run by P&G. P&G has one Privacy Statement to insure that your privacy is handled consistently across all our brands and services.

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