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More information | Heritage brochure (PDF)
in 1887 P&G institutes a pioneering profit-sharing program that gives employees an ownership stake in the Company. This significant innovation helps employees connect their vital roles with the Company's success.

in 1924 P&G becomes the first company to conduct deliberate, data-based market research with consumers. This forward-thinking approach enables us to improve consumer understanding, anticipate consumer needs and respond with products that improve their everyday life.

in 1941 P&G becomes one of the first companies to formally respond to consumer correspondence by establishing the Consumer Relations department. The addition of toll-free phone numbers in 1973 and e-mail in the 1980s further enhances consumers' ability to contact us and keeps the consumer at the heart of all we do.
in 1955 Crest® is codeveloped with Indiana University. This collaboration delivers a product that is a breakthrough in the use of fluoride to protect against tooth decay, the second-most-prevalent disease at the time.

in 2002 P&G develops Naturella feminine pads specifically to meet the needs of low-income women in Latin America. Based on deep consumer understanding, Naturella responds to consumers' desire for freshness with chamomile, a unique ingredient never before used in feminine care products.

in 2005 High-frequency stores common in developing markets emerge as our largest customer channel. Consisting of nearly 20 million stores across the world, High-frequency stores represent a particular opportunity in fast-growing low income markets. Through high-frequency stores, we connect to consumers with affordable products and packaging specially designed for their needs.

Touching lives, improving life. P&G
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